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The Records Section is the central repository for incident and Florida Traffic Crash Reports generated by the Volusia Sheriff’s Office. The Unit is also responsible for the sealing and expunging of arrest records.

You can also obtain a public record through the following:

• Contact Records Section at 386-736-5962

• Written correspondence to: Volusia Sheriff’s Office, Attn: Records Section, PO Box 569, DeLand, FL 32720

• In person at the Volusia County Administrative Center, 123 W. Indiana Avenue, Suite 401, DeLand, FL

The Custodian of Records is Lisa Linden, 386-736-5962.

Members of the public may request the following records through the Records Section:

  • Incident reports
  • Calls for service
  • Local record checks
  • Insurance requests
  • Uniform Crime Reports
  • Traffic accident reports (see below for more details)

What fees may apply?

  • Black and white, single-sided copy: $0.15 each page
  • Black and white, double-sided copy: $0.20 each page
  • Color, single-sided copy: $0.25 each page
  • Color, double-sided copy: $0.35 each page
  • Body worn camera recordings and 911 audio: depends on research time
  • Extensive research: Deposit required according to nature of the request

Note: Extensive research fee is defined as a special service charge when the nature or volume of public records to be inspected is such as to require extensive use of information technology resources, or extensive clerical assistance or supervisory assistance or both.

What reports are obtainable and how do I obtain them?

Public records may be requested from the Records Section as follows.

All requests for public records will be filled in a timely manner during normal business hours, Monday through Friday, 8:00 a.m. – 4:30 p.m. excluding holidays.

Requests are processed in the order they are received and may have a delayed response due to the nature of the request, volume received and/or the staffing available to process the requests.

If the report is open or a capias has been requested, the report will not be available to anyone except the victim or the victim’s representative until the case has a disposition or is closed. The victim must show ID and the representative must state they are a representative in writing. Some open cases may not be available even to the victim (ex: Major Case crimes).

Release of Florida Traffic Accident Reports

Within 60 days

Pursuant to § 316.066(2)(b), Fla. Stat., a crash report may be made available within 60 days of filing only to the following persons. Persons eligible to obtain a crash report during this 60-days period remain eligible once the 60 days has expired.

  • A party involved in the crash.
  • The legal representative of a party involved in the crash.
  • The licensed insurance agent of, an insurer of, or an insurer to which coverage has been applied for by a party involved in the crash.
  • A person under contract to provide claim or underwriting information for a qualifying insurer.
  • A representative of a victim services program.
  • A representative of a federal, state, or local governmental agency or a private person or entity acting on behalf of such agency in carrying out its functions.
  • A radio or television station licensed by the FCC or newspaper qualified to publish legal notices under §§ 50.011 & 50.031, Fla. Stat. (Specified personal information must be redacted.)
  • A third party acting on behalf of a person or entity listed above for disclosure of the crash report only to such person or entity.

Note: Obtaining confidential information by someone who knows they are not entitled to do so constitutes a felony violation per FL Statute 316.066.

After 60 days

Pursuant to § 316.066(2)(f), Fla. Stat., crash reports may be made available 60 days after filing to any person or entity in accordance with any of the permissible uses listed in the federal Driver's Privacy Protection Act (DPPA), 18 U.S.C. § 2721(b) and pursuant to the act's resale and redisclosure requirements in 18 U.S.C. § 2721(c).

Permissible uses listed in 18 U.S.C. § 2721(b) are as follows:

  • For use by any government agency, including any court or law enforcement agency, in carrying out its functions, or any private person or entity acting on behalf of a Federal, State, or local agency in carrying out its functions.
  • For use in connection with matters of motor vehicle or driver safety and theft; motor vehicle emissions; motor vehicle product alterations, recalls, or advisories; performance monitoring of motor vehicles, motor vehicle parts and dealers; motor vehicle market research activities, including survey research; and removal of non-owner records from the original owner records of motor vehicle manufacturers.
  • For use in the normal course of business by a legitimate business or its agents, employees, or contractors, but only to verify the accuracy of personal information submitted by the individual to the business or its agents, employees, or contractors; and if such information as so submitted is not correct or is no longer correct, to obtain the correct information, but only for the purposes of preventing fraud by, pursuing legal remedies against, or recovering on a debt or security interest against, the individual.
  • For use in connection with any civil, criminal, administrative, or arbitral proceeding in any Federal, State, or local court or agency or before any self-regulatory body, including the service of process, investigation in anticipation of litigation, and the execution or enforcement of judgments and orders, or pursuant to an order of a Federal, State, or local court.
  • For use in research activities, and for use in producing statistical reports, so long as the personal information is not published, redisclosed, or used to contact individuals.
  • For use by any insurer or insurance support organization, or by a self-insured entity, or its agents, employees, or contractors, in connection with claims investigation activities, antifraud activities, rating or underwriting.
  • For use in providing notice to the owners of towed or impounded vehicles.
  • For use by any licensed private investigative agency or licensed security service for any purpose permitted under this subsection.
  • For use by an employer or its agent or insurer to obtain or verify information relating to a holder of a commercial driver's license that is required under 49 U.S.C. chapter 313.
  • For use in connection with the operation of private toll transportation facilities.
  • For use by any requester, if the requester demonstrates it has obtained the written consent of the individual to whom the information pertains.
  • For any other permissible use authorized in 18 U.S.C. § 2721(b), with documentation describing such use with specific citation to the respective provision of the federal act authorizing such use.

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